Shipping and Processing
Orders are processed in approximately 2 business days or less. Orders ship via US Postal Service or UPS Ground and usually delivered within 5-7 business days. Shipping times vary based on destination.
Shipping is to US destinations (50 states) only. For other destinations and international shipping, please contact us at firstname.lastname@example.org
Shipping rates are fixed and added at checkout:
48 states – $9.90 per gift set
Alaska and Hawaii – $29.90 per gift set
Cancellation & Returns Policy
If you wish to cancel your order we can offer a full refund, on the condition that your gift has not been embroidered and/or dispatched. Gift Sets in which one item or more have been personalized with baby’s name are not eligible for refund under any circumstances. All eligible refunds will be made within 72 hours.
Every product is carefully inspected before it is sent. If any of the products you ordered arrives damaged or defected, please retain all packaging materials and contact us at email@example.com immediately. All claims must be made within days from delivery.
Damaged items may be returned in original, unused condition and in original packaging were relevant, in exchange of a new identical item or a full refund. All eligible refunds will be made within 72 hours.